Tag: AI technology
How long before customer service is outsourced to AI?
by Sam Kinison
In the modern age of automation, artificial intelligence, and digital technology, the question arises: When will customer service be outsourced to artificial intelligence? In other words, can technology replace the human element of a customer service experience and deliver comparable or better results? With the advancement of neural networks and groundbreaking breakthroughs in the field…
Read MoreHow can I use AI for my business?
by Sam Kinison
As business owners, managers, and entrepreneurs, we are always looking for new ways to increase efficiency, decrease costs, and improve customer service. Questions arise: How can Artificial Intelligence (AI) benefit my business? Is it worth investing in this technology? Will it be a cost-effective and efficient solution, or an added financial burden? The need for…
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